Terms and Conditions

Terms and Conditions of Sale 

- “Bullion Diamond Co." refers to the company providing lab-grown and natural diamonds.
- "Customer" refers to any individual or entity purchasing diamonds from Bullion Diamond Co.
- "Diamond(s)" refers to both lab-grown and natural diamonds.
- "Agreement" refers to the legally binding contract between Bullion Diamond Co. and the Customer.
    Product Information
    - Bullion Diamond Co. provides accurate and detailed information about the diamonds, including origin, cut, carat, color, clarity, and certification, to the best of its knowledge.
    - Any images or representations of diamonds on the website or marketing materials are for illustrative purposes and may not reflect the actual size or appearance.
    Pricing and Payment
    - Prices listed on the website are inclusive of applicable taxes and duties.
    - Bullion Diamond Co. reserves the right to modify prices at its discretion.
    - Payment must be made in full before the diamonds are dispatched. Accepted payment methods include credit/debit cards, bank transfers, and other methods as agreed upon.

    Order Confirmation and Delivery
    - An order confirmation will be provided to the Customer upon successful payment.
    - Delivery times are estimated and may vary due to factors beyond Bullion Diamond Co.'s control.
    - Bullion Diamond Co. is not liable for delays, loss, or damage during transit, but will assist in resolving any issues.

    Returns and Refunds
    - Bullion Diamond Co. does not administer refunds or exchanges for change of mind. 
    - Customized or personalized diamonds may not be eligible for return unless found to be defective or not as described.
    Consumer Guarantees

    - Bullion Diamond Co. acknowledges and upholds the guarantees provided by the Australian Consumer Law, ensuring diamonds are of acceptable quality, fit for purpose, and match the description given.


    - Customer information will be handled in accordance with Australian Privacy Laws. Personal data will be collected, used, and stored securely solely for transactional purposes.

    Limitation of Liability
    - Bullion Diamond Co. is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of diamonds. 
    - In no event shall Bullion Diamond Co.'s liability exceed the purchase price of the diamonds.
    - For minor repairs, the customer must contact dave@bulliondiamondco.com to discuss resolution. 

    Dispute Resolution
    - Any disputes will be resolved in accordance with Australian laws through negotiation or mediation.
    - If resolution is not reached, either party may seek legal remedies as available under Australian Business Laws.

    Governing Law

    - This Agreement is governed by the laws of Australia and any disputes will be subject to the exclusive jurisdiction of the Australian courts.

    Unforeseen Circumstances

    - Bullion Diamond Co. is not responsible for delays or non-performance arising from events beyond its control, including but not limited to natural disasters, strikes, and governmental actions.

    Entire Agreement

    - This Agreement constitutes the entire understanding between the parties and supersedes any prior agreements or understandings, whether written or oral.


    By proceeding with a purchase from Bullion Diamond Co., the Customer acknowledges their acceptance and agreement to these Terms and Conditions. These Terms and Conditions are subject to change, and the most recent version will be available on Bullion Diamond Co.'s website.

    These Terms and Conditions are current as of 1 June, 2023. 
    Last updated 25 August, 2023.